EXCHANGES (if applicable)
Please note that currently, we do not offer refunds or returns.
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT INFO@KORALSAGULAR.COM
You will be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
DUTIES AND TAXES.
All shipments are sent DAP which means that you are responsible to pay any import duties and charges on the delivery. Import duties are charged once the item reaches its destination country, these charges are wholly the responsibility of the customer to cover and duties and taxes incurred.
KORAL SAGULAR OFFERS COMPLIMENTARY PRIORITY SHIPPING ON ALL ORDERS ABOVE £300. PLEASE NOTE THAT FREE SHIPPING WILL BE APPLIED TO YOUR ORDER AT CHECKOUT.
KORAL SAGULAR IS NOT RESPONSIBLE FOR PACKAGES LOST OR STOLEN IN TRANSIT.